Office Is Installing In The Background Stuck 89

Active6 months ago

Somewhere some software install must have died. Now when I try to install software, I get popup message from the Windows Installer saying 'Another program is being installed. Please wait until that installation is complete, and then try installing this software again.'.

A search on serverfault brings up 'Windows Installer Cleanup Tool' which Microsoft has stopped supporting. Another search lead me to WiseFixer which wants $50 to fix my computer.

I don't mind paying some money to fix my computer but I no longer trust things I find via most product review sites or web searches.

Ben Pilbrow

Office is installing in the background: open the task manager and stop the process. Reboot the system and try to re install the office. Still same thing is.

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Cathy SullivanCathy Sullivan

4 Answers

Installing

Open regedit and see if this key exists:

If so, remove it. Restart the Windows Installer service after removing the key.

Chris SChris S
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Fire up Process Explorer and hover your mouse over each instance of msiexec.exe. With a bit of luck you'll get the command line of what's installing which should give you some clues as to what it is.

I get this from time to time and it's my antivirus installing something which I can only guess is new definitions, because it happens frequently enough for me to notice.

Ben Pilbrow

Office Is Installing In The Background Stuck 890

Ben Pilbrow
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Install

Office Is Installing In The Background Stuck 899

Sorry if this is a basic response...but, do you have any pending windows updates that need to have their installation finalized via a reboot?

On a side-note, using Windows Installer Cleanup Tool was the biggest mistake I ever made. Just thought I'd throw that in. ;)

bsisupportbsisupport

First thing is to try stopping the Windows Installer Service. That may resolve the problem in itself.Quite possibly Windows is installing updates in the background.

Microsoft Office Stuck Installing

jonawebbjonawebb

Office Is Installing In The Background Stuck 891

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